Reputation Management
Your reputation can make or break it for your business.
We’re local digital marketing experts that can help you get your reputation back on track so you can keep running your business.
Whether it’s positive or negative, reviews are impacting your business in some way. Our job is to make sure that the light shed on your business is as positive as possible. We provide insights on the best ways to respond to negative reviews and create a strong and positive social media message.
Our Expertise
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RESPONDING THE RIGHT WAY
When you get a bad review or someone writes a nasty comment on your Facebook page, you don’t ignore it or hide it and move on. You need to respond and try to resolve the issue. Companies have the responsibility and duty to their customers to provide the best customer service they possibly can and to satisfy each and every one of them. Responding in a calm and timely manner is the best thing any company can do to combat a poor review. Responding to reviews or comments show customers that you truly care and you have their best interest at heart. It also showcases to other potential customers that if something does go wrong, you will do all you can to fix it. We have had great success working with local businesses throughout USA and other local cities throughout the U.S. Reputation is all about perception and our goal is to have you perceived in a positive light – even by those nasty customer reviewers!
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Our reputation management services are completely custom to the clients needs. Positive reviews will always out weigh the negative. We will help you build a custom campaign to have customers provide positive feedback on a monthly basis.
- Press Releases – Creating a press release distribution behind your brand. Providing us the third party outlets needed.
- Social Monitoring – It is important to see what people are saying about your business and to respond to them appropriately.
- Google Trends – Is your reputation trending positively or negatively? Understanding this allows us to create a custom strategy for your reputation.
- Brand Promotion & Awareness – Your brand is important so we find ways to promote it through different channels.
Trusted by startups, creatives, and suits alike
First impression, our clients
Nexoul's innovative approach revitalized our online presence, driving remarkable growth, outstanding!
